Case Study: Sullivan Hospital

Description Read Case Study: Sullivan Hospital page. 435 Two Parts in textbook by Cummings, T.G., & Worley, C.G. (2015). Organization development and change (10th ed). Stamford, CT: Cengage Learning; ISBN-13: 978-1-133-19045-5 and answer the following questions in 1 page with single space. 1. Assemble the diagnostic data into a framework for presenting 2. What changes would you recommend. Is TQM appropriate- why or why not? Alternatives 3. What steps might be involved in implementation?

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